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UGCB-012: Keys to Customer Service |
Course Abstract: |
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. Agenda Unit 1 Understand Service Matters
Unit 2
Unit 3
Unit 4
For more detail about the course, course dates, registration deadlines, >click here and then click on the course title. |
| Contact Hours: 16.00 Price: $145.00 |
